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Questions

Good questions, answered before the confetti flies.

Ask Away

Questions

How Much Does It Cost?

Birthday theme pieces start at $7 for cupcake toppers. A themed banner is $50, a cake topper $25 and a 3D number centerpiece $25, or the whole table as the Personalized Birthday Bundle for $100. Custom banners start at $35. Special occasion pieces are priced on their own pages, and holiday pieces are priced separately from birthday pieces.

How Much Do Custom Items Cost?

Custom banners start at $35 including 16 pre-strung pennants with lettering, 3 basic colors for pennants and 2 basic colors for layering. Additional fees occur for additional pennants, premium mirror foil or glitter cardstock, and images. Included with your mock-up will be an itemized pricing list so you know what you owe before you approve the design.

Can You Make A Theme That Isn't Listed?

Absolutely! The 15 themes are my most requested, not my limits. If your kid is currently obsessed with garbage trucks or dumplings, pick “Something Else” in the form and describe it in the details box. I don't advertise licensed characters on my site, but I'm happy to talk about whatever themes you have in mind. Just put your details on the form!

How Big Are Your Products?

Cupcake toppers are approximately 2.5” in diameter attached to 1 acrylic stick. Cake toppers are approximately 5.5” in diameter and are secured to 2 acrylic sticks. The 3D numbers of centerpieces measure 8” tall and vary in width from 2”-7”, with off-hanging decor adding additional dimension. Banner sizes vary, but pennants usually measure approximately 5”x7” to 6”x8”. If you would like specifics on these, just shoot me an email.

Do You Make Anything Else For The Party?

Ask away! The party decor I currently advertise serves as a starting platform for the business. My brain is always creating new concepts and ideas, and your request could spark a whole new line of products. Coming up the pipeline specifically are personalized confetti, 3D printed party favors, Christmas ornaments, and goodie bags. Other things I have previously made are t-shirts, cups, and additional accent wall decor to bring an even more cohesive look to your event.

Will The Colors Look Like They Do On Screen?

Close, but screens shift color a bit. Every paper I stock is on the Colors page with its name, and your mock-up names the exact papers I'll cut from. If you want to be sure, ask me for a photo of the real sheets before I start.

How Long Does An Order Take Once I Pay?

Since everything is personalized and made by hand, products are ideally shipped within 1-2 weeks. Always put your event date in the form, and I'll confirm the timing with you before you commit to anything. If your party is sooner, ask anyway and I'll let you know honestly whether or not I can make it happen. Refunds cannot be issued for items received late due to shipping delays, or if a specific date was not agreed upon in advance.

How Does The Mock-Up Process Work, Especially If I Need More Than One Round Of Edits?

Before you pay anything, I design your pieces based on your requests and information provided. At the same time, I quote you a price for your order, so there's no shock once we get it just right. You look it over, request changes, and I send another mock-up. We can go back and forth any number of times to get it right. Once you tell me it is exactly what you want, I send the final invoice, and product creation starts once payment has been received.

How Do I Know When My Delivery Will Arrive?

Once everything is created, assembled, and carefully packaged, I ship it to you ready to hang and display. Shipping is included in the price, and once it is shipped, I will forward tracking information to you. I am not committed to one carrier over another, and I do my best to pick delivery options that are most convenient and reliable for everyone.

How Do I Place An Order?

Fill out the order form with your theme, the pieces you want, and your event date. I'll reply by email to confirm the details and start on your mock-up. There is no account to create and no checkout page to wrestle with, just you and me emailing to get you exactly what you want.

How Do I Pay?

Once you approve your mock-up, I email you your final invoice. You can pay by cash, check, or Venmo, and nothing gets cut until the payment is received. There's no account to make and no card details typed into a website.

Do You Offer Refunds Or Returns?

All items are custom made, so returns and refunds are not accepted. If there is ever an issue with your order, please reach out. I am happy to work with you to make it right.